I was less high-maintenance on EOS, Aise, pershing, hamper… because I know these better than anyone in the world.

Email-review-by-mgr is classic highman.

Highman is infinitely better than offending people. I messed up with my emails to GS users. In citi, external (support) team is also considered “user”. Yet, in the big picture, I still fare better in written than oral communications.