telco dnlg:expert system maintenance

sscfi and other Expert systems often make mistakes.

Q: is a mistake always easy to recognize by a human?

A: usually yes for sscfi

q: example of an obvious mistake in sccfi?

A: wrong diagnosis

Q: what other mistakes?

A: slowness

Q: How do u reduce recurring mistakes?

A: reviews by human experts

Q: how many such reviews each month?

A: about 1/day